Players should be aware of one of the cardinal rules of online safety which is that companies never ask for passwords or other private information when speaking in an online live chat.

Posing as a company representative on a spoof online chat means players are more likely to reveal sensitive information. Similar to email fraud, this type of online casino scam leaves players open to the risk of losing large sums of money. Either by social engineering or hacking, losing control of your primary account means fraudsters not only have to opportunity to mine information but they can easily bypass two-step authentication processes. More pernicious regarding email scams is losing access to your email account completely. Instead of going to the official site, players are redirected to a spoof site where they may well innocently enter passwords and log-in details. The email will suggest clicking a link either to receive bonus funds (or something similar). Scammers may even use check your social media accounts to find your operator.

Typically, an online fraudster will send an email to a player which appears to come from that player’s regular online casino. We will take you through some of the most common below.Īll consumers should be aware of phishing and online casino players are more at risk of this type of fraud given gambling’s connection to large sums of money and oftentimes a reluctance of some defrauded players to report any crime due to embarrassment. Phishing is defined as an attempt by an unknown person to extract personal information such as passwords and usernames by appearing to be from a legitimate entity.

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